At the end of this course, the participants should be able to:

Excellence Challenges in a Rapidly Changing Era
• Contemporary challenges faced by organizations
• Challenges associated with globalization, informatics and rapid changes
• The ingredients for success and excellence in a changing environment
• The human factor as the basis of organizational excellence
• Characteristics of human resources that achieve success and excellence

Initiative and Personal Planning
• The concept of the initiative
• “The Seven Habits of Highly Effective People” - Stephen Covey
• Phrases used by Reactive people
• Circle of Influence
• Self-management: who is in control
• An overview of the planning process
• Situational analysis (external and internal)
• Questions that need to be answered while setting objectives
• Setting smart goals and seeking to achieve them
• The important-urgent matrix
• How can we be more proactive?

Influential communication
• Communication defined
• The importance of communication in the organization
• The communication process
• Personal patterns of communication
• Speaking effectively
• The four levels of listening
• Constructive feedback

Thinking skills
• Thinking: a conceptual approach
• Definition of thinking
• Thinking types and patterns

Emotional intelligence
• Why do smart people fail?
• Emotional Intelligence Framework
• The five development areas addressed by emotional intelligence
• Importance of self-confidence
• When does self-confidence weaken?
• Effects of low self-esteem
• How to gain self-confidence?
• Dealing with conflict
• Types of conflict
• The relationship between the level of conflict and outcomes
• The results of conflict
• Behavioral approaches to conflict management

Entrepreneurial leadership
• What is entrepreneurship
• Types of entrepreneurship initiatives
• Qualities and skills of a successful entrepreneur
• Entrepreneurial fields
• The importance of entrepreneurial projects for the economy
• Why entrepreneurial projects succeed or fail
• Entrepreneurial mechanisms
• Challenges facing entrepreneurial projects
• Choose the form of ownership
• Funding
• Writing a business plan
• Important advice for future entrepreneurs
• Networking utilization
• Barriers to creating or joining networks
• Plan to develop your network

• Quality
• Continuous Improvement
• Planning and Organizing
• Strategic Focus
• Business Acumen
• Entrepreneurship
• Systematic Thinking
• Business Development
• Change Management

This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:
• Practical, relevant case studies
• Group activities and workshops
• Related role plays
• Experiential learning
• Brainstorming
• Stimulating mental activities
• Engaging team competitions
• Suitable training Videos
• Presentations
• Self–assessments
• Learning with Simulations and Games

All individuals who seek to increase their chances for success and excellence in today’s rapidly changing business environment