At the end of this course, the participants should be able to:
- Gain a thorough understanding of the management process, managerial functions, and the evolving roles of modern business leaders.
- Differentiate between management and leadership while exploring key leadership theories and their practical applications.
- Develop essential leadership abilities, including emotional intelligence, decision-making, and adaptability.
- Learn strategies for fostering innovation, building organizational culture, and leading during change and crises.
- Draw actionable insights and lessons from successful global and regional leaders to enhance their personal leadership approach.
Target Audience
Supervisors, Managers, Team Leaders, or individuals expected to assume such or similar positions.
Target Competencies
- Leadership
- Planning
- Promoting innovation
- Emotional Intelligence
- Problem Solving
- Delegation
- Change Management
- Performance Management
- Influencing Others
Course Methodology
This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:
- Practical, relevant case studies
- Group activities and workshops
- Related role plays
- Experiential learning
- Brainstorming
- Stimulating mental activities
- Engaging team competitions
- Suitable training Videos
- Presentations
- Self–assessments
- Learning with Simulations and Games
ِAbout ILM
About ILM Recognised ILM Recognised, by ILM, is the validation of a leadership and management programme against a set of global quality standards, the ILM Recognised Quality Measures. One of the ILM Recognised Quality Measures, the ILM Footprint, confirms that a programme is fit for purpose to develop or enhance skills and/or knowledge related to at least one core component of professional development: leadership, management, coaching and mentoring or enterprise. The other ILM Recognised Quality Measures look at programme design and management, quality assurance and participant guidance. About ILM ILM is the leading specialist provider of leadership qualifications in the UK. ILM believes that great leaders can come from anywhere and that with the right support, anyone can grow and develop to make a real difference to their team and organisation. Which is why ILM helps individuals from all levels and professional background realise and apply their potential.
The Management Process and Managerial Functions
- Management Defined
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- Definition: Understanding management as the coordination of people, processes, and resources to achieve organizational goals.
- Managerial Functions
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- Planning:
- Planning types: Strategic, tactical, and operational planning.
- Steps in the planning process
- Tools: SWOT analysis, SMART goals, and scenario planning.
- Organizing:
- Structuring teams.
- Resource allocation and optimization.
- Centralization vs. delegation.
- Leading:
- Communication, and emotional intelligence.
- Leadership styles: Autocratic, democratic, and laissez-faire.
- Leader’s role as motivator (Maslow's Hierarchy of Needs, Herzberg's Two-Factor Theory, McGregor's Theory X and Theory Y.)
- Controlling:
- Performance measurement and corrective actions.
- Tools: KPIs, dashboards, and balanced scorecards.
- Planning:
- Roles of Managers at Different Levels
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- Operational managers: Day-to-day activities.
- Tactical managers: Translating goals into strategies.
- Strategic managers: Setting vision and long-term goals.
Understanding Leadership and Its Evolution
- Defining Leadership
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- Differences between leadership and management.
- Major Characteristics of effective leaders (Visionary, empathetic and emotionally intelligent, decisive, and inspirational).
- Real-Life Examples: (Nelson Mandela's leadership in South Africa, Indra Nooyi’s empathetic leadership at PepsiCo)
- Historical Evolution of Leadership Theories
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- Traits Theory: "leaders are born not made."
- Behavioral Theories: Ohio State and Michigan studies.
- Effective leadership is based on behavior. Leadership behaviors: Task-oriented vs. people-oriented. Leadership is a personal style. (Popular styles: Autocratic, Democratic, Laissez-faire)
- Contingency Theories: Leadership effectiveness depends on the situation; No one-style fits all situations.
- Fiedler’s contingency model.
- Hersey-Blanchard situational leadership.
- Modern Theories:
- Transformational and transactional leadership.
- Servant leadership: Focus on team and community.
Developing Leadership Abilities and Competencies
- Key Competencies of Effective Leaders
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- Emotional Intelligence: Self-Awareness, Self-Regulation, Empathy, Social Skills, Self- Motivation
- Techniques to improve EI: mindfulness, active listening, and empathy exercises.
- Decision-Making: Analytical and intuitive approaches.
- Rational Decision-Making Model: Identifying and analyzing the problem, generating alternative solutions, evaluating alternatives, making a decision, and implementing it.
- Some creative Problem-Solving Techniques: Brainstorming, mind mapping, lateral thinking.
- Group Decision-Making and Consensus Building: Techniques for making decisions as a team.
- Adaptability and Resilience: Leading through uncertainty and change.
- Emotional Intelligence: Self-Awareness, Self-Regulation, Empathy, Social Skills, Self- Motivation
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- Strategies for Leadership Development
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- Mentorship: Benefits of shadowing experienced leaders.
- Self-Assessment: Tools like 360-degree feedback and personal SWOT analysis.
- Learning Agility: The importance of lifelong learning and embracing feedback.
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- Overcoming Leadership Challenges
Modern Roles of Business Leaders
- Leaders as Innovators
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- Fostering creativity in teams.
- Leading in technological disruptions.
- Leaders as Organizational Cultural Architects
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- Building and maintaining organizational culture.
- Promoting diversity and inclusion.
- Leaders as Change Agents
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- Leading organizations through transformations and crises.
- Communicating effectively during change.
- Keeping employees motivated and engaged.
- Leaders and Corporate Social Responsibility (CSR )
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- The role of leaders in sustainability and ethical practices.
- Integrating social and environmental concerns into business operations.
- Implementing practices that promote sustainability.
- Navigating ethical challenges in leadership.
Practical Lessons from Successful Leaders
- Global Leadership Insights
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- Jeff Bezos: Customer-centric leadership at Amazon.
- Nelson Mandela: Consensus-building and reconciliation.
- Middle Eastern Leadership Examples
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- King Salman bin Abdulaziz: Balancing tradition and modernity.
- King Abdulaziz Al-Saud: Possessing the vision, resilience, and inclusion mindset.
- Sheikh Zayed bin Sultan Al Nahyan: Nation-building through visionary leadership.
- Applying Lessons to Personal Leadership
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- Identify key lessons from Successful Leaders’ experiences.
- Identify key takeaways from the course.
- Develop a personal leadership development action plan.
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Commit to ongoing learning and improvement.
2025 Training Schedule
Management and Leadership Skills
Management and Leadership Course
is a programme approved as ‘ILM Recognised’