Building High–Performing Teams
Course Dates
*Prices do not include value added tax
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At the end of this course, the participants should be able to:
- Understand the concept of work teams and how to form a cohesive group
- Understand the characteristics and dynamics of the effective team
- Effective leadership and the different methods of motivation
- Understand the stages of team building and team development
- Communicate and interact with others with a high degree of effectiveness
- Analyze and handle work problems in a collective and effective manner
- Become acquainted with the Japanese and American approaches in dealing with problems
- Handle team conflict and know how to deal with different types of personality in teams
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Team Concept
- What is the team?
- Team basics
- The group compared to the team
- The main types of teams
- Japanese concept for teams
- Why work as a team?
- Why are teams being used more in work environments?
- Team characteristics
- Attributes and characteristics of the supporting member in active team
- Competencies of team members
- Advantages of an effective team
- Behavior hindering teamwork
- Behaviors that support teamwork
- Team building stages
- Stages of team growth (development and formation)
- What is leadership?
- A comparison between the group leader and the team leader
- The importance of the role of the team leader
- Roles of the team leader and team member
- Theory X and theory Y
- Situational leadership styles
- Maslow's hierarchy of needs
- Communication
- Communication Types
- Consequences of the inability to communicate between team members
- Tips for effective listening among team members
- How do you understand others?
- Tips for giving feedback
- Improve communication among team members with diverse backgrounds and cultures
- Types of problems
- Steps to solve problems
- Diagnosing a problem
- Fishbone method - example
- Brainstorming rules
- Force-field analysis
- Levels of participation in decision-making
- The concept of conflict
- Levels of conflict
- The main reasons that the team may clash
- Causes of conflict
- Conflict Handling Strategy
- Teamwork
- Team Building
- Building Partnerships
- Building Work Relationships
- Building Trust
- Conflict Handling Leadership
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This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:
- Practical, relevant case studies
- Group activities and workshops
- Related role plays
- Experiential learning
- Brainstorming
- Stimulating mental activities
- Engaging team competitions
- Suitable training Videos
- Presentations
- Self–assessments
- Learning with Simulations and Games
Project managers, team leaders, managers and supervisors who need to effectively build and lead work teams