At the end of this course, the participants should be able to:
• Understand the concept of teams.
• Understand the importance of working as a team
• Understand the stages team building and team development.
• Communicate and interact with others with a high degree of effectiveness.
• Approach work problems collectively and cooperate to find optimal solutions and to make better decisions as a team.

• The Concept of Teams
• Team definition
• The group compared to the team
• Types of work teams
• The Importance of Working as a Team
• The reasons making teamwork necessary
• The importance of working as a team to compete and excel in the era of high competition and globalization
• The benefits of working as a team
• Team Development Dynamics
• Team building stages
• Team growth stages
• Building confidence in the team
• The behavior of team members
• The team's success factors
• Factors that can destroy teams
• The team members' needs and motivation
• Communication within the Team
• The communication process
• How do you understand others?
• Important methods to activate listening
• Activating the feedback
• Improving communication among team members with diverse backgrounds and cultures
• Dealing with conflict within the team
• The Collective Solution to Problems
• Problem Types
• Steps to solve problems
• Diagnosing a problem
• Fishbone method - example
• Brainstorming rules
• Force-field analysis
• Levels of participation in decision-making

• Building Work Relationships
• Teamwork
• Employees Relations

This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:
• Practical, relevant case studies
• Group activities and workshops
• Related role plays
• Experiential learning
• Brain storming
• Stimulating mental activities
• Engaging team competitions
• Suitable training Videos
• Presentations
• Self–assessments
• Learning with Simulations and Games

Project managers, team leaders, managers and supervisors, and employees who need to work effectively in work teams.