At the end of this course, the participants should be able to:
- Understand the concept, fundamentals, and terminologies of statistics.
- Realize the difference between data and information.
- Collect necessary data using different tools and methods
- Prepare and structure a questionnaire that fulfills the customers’ requirements.
- Simplify and summarize data using descriptive statistics
- Analyze data using formulas and data analysis function in Excel
- Define variables in SPSS and enter create data base
- Plot data on different types of charts using Excel.
Concept of Statistics & Importance
- Types of data
- Sources of data
- Data collection techniques
- Data collection methods
Sampling Techniques
- Probability sampling
- Non-probability sampling
- Determination of sample size
Questionnaire Design
- Types of questions
- Types of measurement scales
- Testing a validity and reliability of questionnaire
Introduction to( SPSS )
- SPSS menu
- Data coding and entry
- Data tabulation and charting.
Descriptive Statistics
- Measures of central tendency
- Measures of dispersion
- Using Excel to apply descriptive statistics
- Using Excel to plot and draw data
Regression and Correlation
- Simple correlation analysis
- Simple linear regression analysis
Forecasting
- Methods of forecasting
- Simple moving average
- Weighted moving average
- Determining the best forecasting method
-
