• The ISO 9001 Lead Auditor training course enables you to develop the necessary competence to perform quality management system (QMS) audits by applying widely recognized audit principles, procedures, and techniques. This training course combines the requirements of ISO/IEC 17021-1, the recommendations of ISO 19011, and other good practices of auditing and integrates them into a comprehensive methodology which enables you to successfully plan, conduct, and close ISO 9001 conformity assessment audits.
• Apart from a theoretical basis, the training course also provides examples, exercises, and quizzes to help you practice the most important aspects of conformity assessment audits: interpretation of ISO 9001 requirements in the context of an audit, principles of auditing, application of audit methods, approaches to evidence collection and verification, leading an audit team, drafting nonconformity reports, and preparing the final audit report.

Course Objectives:

At the end of this course, the participants should be able to:

• Explain the fundamental concepts and principles of a quality management system (QMS) based on ISO 9001
• Interpret the ISO 9001 requirements for a QMS from the perspective of an auditor
• Evaluate the QMS conformity to ISO 9001 requirements, in accordance with the fundamental audit concepts and principles
• Plan, conduct, and close an ISO 9001 compliance audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing
• Manage an ISO 9001 audit program

Target Audience:

• Auditors seeking to perform and lead QMS audits in behalf of certification bodies
• Professionals wishing to adopt PECB’s AMS2 Methodology for conducting audits
• Individuals responsible for maintaining conformity to the requirements of ISO 9001
• Technical experts seeking to prepare for a QMS audit
• Professionals wanting to pursue a career in conformity assessment

• Influence
• Interpersonal Understanding
• Concern for Others
• Managing Conflict
• Networking and Building Bonds
• Positive thinking

Course Methodology:

This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:

• Practical, relevant case studies
• Group activities and workshops
• Related role plays
• Experiential learning
• Brainstorming
• Stimulating mental activities
• Engaging team competitions
• Suitable training Videos
• Presentations
• Self–assessments
• Learning with Simulations and Games

• Course objectives and structure
• Standards and regulatory frameworks
• Certification process
• Fundamental concepts and principles of quality management
• Quality Management System (QMS)

• Fundamental audit concepts and principles
• Audit approach based on evidence and risk
• Initiating the audit
• Stage 1 audit
• Preparing the stage 2 audit (on-site audit)

• Stage 2 audit
• Communication during the audit
• Audit procedures
• Creating audit test plans
• Drafting audit findings and nonconformity reports

• Audit documentation and quality review
• Closing of the audit
• Evaluation of action plans by the auditor
• Beyond the initial audit
• Managing an internal audit program
• Competence, evaluation and closing the training