At the end of this course, the participants should be able to:
• Learn the principles of enterprise design and their relationship to the complexity of business procedures.
• Analyze the most important principles and steps in simplifying procedures.
• Use workflow maps, organizational design maps, and work distribution maps.
• Simplify complex procedures as part of a practical study.

• The Management Process in Perspective
  • Planning the work
  • Types of plans
  • Organizing and allocating resources
  • Directing and controlling individual and organizational performance
  • Principles of organizing
  • Designing organizational charts
  • The direct link between charts and procedures
• Policies and Procedures
  • Definitions and concepts
  • Signs of complicated procedures
  • Importance and goals of procedures
  • Work simplification goals
  • Developing effective procedures
  • Productivity defined
• Work Flow Techniques
  • The parallel and sequential techniques
  • The stages of work simplification
  • Selection of procedure(s)
  • Collecting data
  • Data analysis and evaluation
  • Suggestions for improvement
  • Implementation
  • Follow-up and evaluation
  • The use of flow charts to simplify procedures
  • Simple process flow procedure charts
  • Preparing and analyzing flow charts
  • Simplifying procedures and recommending changes
  • Lean principles to simplify processes
  • 5S program
  • Swim lane charts
• Mapping and Analysis Tools for Simplification of Processes and Procedures
  • Process mapping
  • Value stream mapping
  • Supplier Input, Process, Output, Customer (SIPOC) analysis
  • The turtle diagram
  • Shell 'ESSA' model for simplification
  • Procedures process flow chart
  • The multi column process chart
  • Questions to get you started
  • Simplification of procedures to improve productivity
  • Success factors for simplification of procedures
• Concept and Importance of Work Distribution Chart
  • Preparing and analyzing a work distribution chart
  • Reallocation of workload and redistribution of jobs
  • Simplifying space design and layout
  • Office and department layout analysis
  • Using spaghetti diagram for analyzing distance and department layout
  • Redesigning offices by using office layout chart

• Process Mapping
• Understanding Lean and Waste
• Organizational Design
• Enhancing Productivity
• Simplifying Work Procedures
• Designing Procedures
• Work Analysis

This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:
• Practical, relevant case studies
• Group activities and workshops
• Related role plays
• Experiential learning
• Brain storming
• Stimulating mental activities
• Engaging team competitions
• Suitable training Videos
• Presentations
• Self–assessments
• Learning with Simulations and Games

Managers, supervisors and employees who are involved in the design or simplification of procedures as well as end users