Training course information
Course outline
Training schedule

At the end of this course, the participants should be able to:

  • Understand the concept of work teams and how to form a cohesive group.
  • Understand the characteristics and dynamics of the effective team.
  • Effective leadership and the different methods of motivation.
  • Understand the stages of team building and team development.
  • Communicate and interact with others with a high degree of effectiveness.
  • Analyze and handle work problems in a collective and effective manner.
  • Become acquainted with the Japanese and American approaches in dealing with problems.
  • Handle team conflict and know how to deal with different types of personality in teams.

Team Concept

  • What is a team?
  • Team basics
  • The group compared to the team
  • The main types of work teams
  • Japanese concept for teams

The Role and Importance of Work Teams

  • Why work as a team?
  • Why is the use of work teams increasing in work environments?

Characteristics of High Performing Teams

  • Characteristics of highly successful teams
  • Competencies of team members
  • Advantages of an effective team
  • Behavior hindering teamwork
  • Behaviors that support teamwork

Stages of Team Building and Team Development

  • Team building stages
  • Stages of team growth (development)

Team Leadership

  • What is leadership?
  • A comparison between the group leader and the team leader
  • The importance of the role of the team leader
  • Roles of the team leader and team member
  • Theory X and theory Y
  • Situational leadership styles
  • Basics of work team motivation

Communication within the Team

  • Communication basics
  • Consequences of poor communication between team members
  • How do we understand others?
  • Tips for effective listening among team members
  • Tips for giving feedback
  • Improve communication among team members with diverse backgrounds and cultures

The Team Approach to Problem Solving

  • Types of problems
  • Steps to solve problems
  • Tools for participatory problem solving and decision-making
  • Fishbone method
  • Brainstorming
  • Force-field analysis

Conflict Management within Teams

  • The concept of conflict
  • Levels of conflict
  • The main reasons that the team may clash
  • Conflict Handling Strategy

Training Courses Schedule for 2026 is now available

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2025 Training Schedule

Training course language: English

Training course venue: Amsterdam

Training course end date: 14 August، 2025

Training course start date: 10 August، 2025

Training course language: Arabic

Training course venue: Jeddah

Training course end date: 13 November، 2025

Training course start date: 9 November، 2025

Training course language: English

Training course venue: Dammam

Training course end date: 22 May، 2025

Training course start date: 18 May، 2025

Training course fee : SAR 7800

Building High–Performing Teams

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