At the end of this course, the participants should be able to:
• Initiate reengineering activities in the organization
• Translate the new vision into action plan
• Analyze the current processes
• Redesign the business processes
• Overcome the challenges encountered in implementation

The basics of Processes
• The concept of business process
• The business process from the point of view of systems theory
• What are processes (concept of process)
• Elements of business processes
• Process attributes
• Why should we care about processes?
• Process types
• The concept of process owner

Business Processes Engineering
• What is the engineering of business processes?
• Phases of Processes engineering
• Inventory phase
• Design phase
• Process design requirements
• Drawing phase
• Process classification phase
• Process classification methods
• Flexible interplay between processes
• Process benchmarking phase
• Administrative phase
• The concept of methodologies and its relationship to the business processes engineering
• Relationship of methodologies to the business processes engineering

Business Process Reengineering (BPR)
• The concept of business process reengineering
• Objectives of business process reengineering
• Key factors for successful business processes
• re-engineering Organizations that need to re-engineer their processes
• Steps of business process reengineering
• Visualization phase
• Diagnostic stage
• Analysis of current operations Phase
• Redesign phase
• Determining the requirements for applying the proposed work system phase
• Determining the expected impact Phase
• Simulation phase
• Developing the work plan to implement the proposed processes model
• Implementation phase
• Continuous follow-up and improvement phase

• Project Management
• Improvement Project Management
• BPR Tools.
• Systems & Processes Modeling
• Developing BPR Implementation Plan

This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:
• Practical, relevant case studies
• Group activities and workshops
• Related role plays
• Experiential learning
• Brain storming
• Stimulating mental activities
• Engaging team competitions
• Suitable training Videos
• Presentations
• Self–assessments
• Learning with Simulations and Games

Business Analysts, Systems Analysts, Business Process Analysts, Project Managers, IT Professionals, and other stakeholders involved with improving and reengineering business processes.