At the end of this course, the participants should be able to:
• Understand the rapidly changing work environment.
• Understand and apply situational leadership
• Introduce employee coaching as a leadership approach to improve performance
• Assess their leadership competencies and determine developmental areas
• Help build a productivity–conducive organizational culture
• Facilitate organizational change and work on removing change resistance
• Establish the basis for motivating and inspiring the workforce
• Improve communication and remove communication barriers
• Understand their emotional intelligence strengths and developmental needs
• Draw personal development plan for further development as leaders

• The Challenges of Management in Changing Environment
• Concept of rapidly changing work environment.
• External changes and impact on management
• The changing role of the manager (from controller to facilitator)


• The Concepts and Theories of Leadership
• The evolution of leadership theories


• Leadership vs. Management
• The focus of managers vs. the focus of leaders
• The manager's vs. the leader's role in accomplishing tasks and making the organization more successful


• Power, Authority, and Influence
• Definition of power, authority and influence
• Power sources (position based vs. person based)


• Successful Models of Leadership
• Examples of leadership best practice


• Choosing the Suitable Leadership Style
• People–oriented vs. production–oriented survey
• Application of situational leadership


• Skills in Leadership
• Communication and its importance to leadership
• Listening and giving effective feedback
• Clarifying vision and objectives
• Motivating and empowering others


• Problem Solving and Decision Making
• Steps in effective problem solving
• Increasing level of participation in decision making

• Leadership
• Execution Excellence
• Organization Development
• Performance Management
• Strategically Thinking
• Planning
• Problem Solving
• Decision Making
• External Environment Analysis
• Empowerment

This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:
• Practical, relevant case studies
• Group activities and workshops
• Related role plays
• Experiential learning
• Brain storming
• Stimulating mental activities
• Engaging team competitions
• Suitable training Videos
• Presentations
• Self–assessments
• Learning with Simulations and Games

Senior managers, department and section heads, managers with five years or more of experience