At the end of this course, the participants should be able to:
• Identify the concept and importance of the electronic secretariat of the organization and the employee
• Identify the areas and elements of the electronic secretariat
• Recognize methods of acquiring electronic secretarial skills
• Recognize the importance of using digital preservation of documents and correspondence
• Design letters, reports and meeting documents electronically
• Use electronic signature
• Prepare an electronic presentation on a PowerPoint program.
• Create cross-linking between slides, and with other files
• Recognize the importance of keeping people's information and data
• Use Outlook effectively
• Use the capabilities of the Outlook program to organize meetings
• Use Outlook to create appointments and create recurring appointments
• Plan events electronically
• Use Notes electronically

Electronic Secretariat Concept
• Electronic secretarial activities in Business
• Electronic duties & responsibilities of the secretary
• Characteristics & skills necessary for the secretary
• The importance of modern technology in secretarial work
Preparing Letters & Reports Electronically
• Prepare Letters and memos
• Prepare Meeting Agenda
• Prepare Multi- pages report
• Prepare Minutes of meeting
• Sending the electronic correspondence
• Inserting methods: page break, date & time, symbol, file, image (picture).
Presenting Information Electronically
• Objectives of presentation in secretariat office
• Use of visual aids
• Slide specifications
• Slide design
• Slide printing
• Dealing with presentation equipment
Organizing Personal Information Electronically
• Creating new records
• Modification of record information
• Communicating with another person
• Transferring data from a computer to another
Organizing Meeting Electronically
• Meeting planning
• Meeting invitation
• Modification of meeting details
Using Electronic Calendar
• Navigate inside the calendar and methods of presentation,
• Creating an appointment, and creating a recurrent event
• Planning for different events
Modern Technology in Secretarial Work
• Internet, Intranet and Extranet
• Electronic mail
• Microfilms

• Information / Records Administration
• Office Technology
• Support
• Communication
• Adaptability
• Organizing

Electronic Secretariat Skills training course will be carried out through best practices and through the use of the right combination of engaging and purposeful tools, such as:
• Presentation and discussions
• Questions and inquiries
• Design letters, reports, and meeting documents electronically
• Applications on the computer
• Practical applications using MS Word, MS Excel, MS PowerPoint, Outlook,
• Working groups
• Training films on electronic secretaries
• Self-assessment
• Final projects

Office Managers, Executive Secretaries, Section Heads, and the staff whose work requires the preparation of correspondence and reports electronically as well as the staff organizing meetings and conferences.