At the end of this course, participants should be able to:
• Develop a sound understanding of the performance management process, its components, objectives and requirements
• Follow-up and review the performance of his subordinates.
• Train and direct his subordinates.
• Prepare his subordinates' performance reports with a high degree of objectivity.
• Know the negative aspects of implementing the performance management process in the organization.

Performance management: Concept, purposes and components

• Performance management requirements

• Analyzing organizational strategy and objectives
• Job analysis
• Situational analysis
• Identifying key result areas
• Setting performance expectations and objectives
• Developing the implementation plan

• Process components
• Monitoring techniques
• Performance feedback

• The effective coaching process
• Coaching steps
• Handling resistance and defensive behavior

• What is empowerment
• Empowerment techniques

• Performance appraisal
• Performance appraisal steps
• The performance appraisal interview

• Human Resources Management (HRP)
• Performance management and monitoring
• Performance management process
• Organization strategy
• Job Analysis
• Implementation plan
• Performance coaching
• Empowering employees

This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:
• Practical, relevant case studies
• Group activities and workshops
• Related role plays
• Experiential learning
• Brain storming
• Stimulating mental activities
• Engaging team competitions
• Suitable training Videos
• Presentations
• Self–assessments
• Learning with Simulations and Games

Directors of human resources, job performance , and professionals in HR.