At the end of the course, the participants should be able to:
- Understand the concept of risk and insurance.
- Know the principles of insurance
- Know insurance product types and risks
- Prepare an insurance contract for individuals and companies Enable the participants to provide outstanding customer service
Risk and insurance
- The concept of insurance
- Importance of insurance for the customer
- Concept of risk
- Products for (B2C & B2B) individuals and companies
Principles of insurance
- Types of insurance
- Types of insurance risks
- Insurance products
- Types of insurance products
Insurance contract
- The concept and importance of insurance contract
- Elements of the insurance contract
- Stages of the insurance contract
- Policies, procedures and regulators in the insurance market in the Kingdom of Saudi Arabia Insurance policies in Saudi Arabia
- Insurance fees in Saudi Arabia
- Regulators in the insurance market in the Kingdom of Saudi Arabia
Customer service in the insurance sector
- Customer service concept
- Importance of customer service
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