Fundamentals of Insurance
Fundamentals of Insurance
Course Dates
*Prices do not include value added tax
At the end of the course, the participants should be able to:
- Understand the concept of risk and insurance.
- Know the principles of insurance
- Know insurance product types and risks
- Prepare an insurance contract for individuals and companies Enable the participants to provide outstanding customer service
Risk and insurance
- The concept of insurance
- Importance of insurance for the customer
- Concept of risk
- Products for (B2C & B2B) individuals and companies
Principles of insurance
- Types of insurance
- Types of insurance risks
- Insurance products
- Types of insurance products
Insurance contract
- The concept and importance of insurance contract
- Elements of the insurance contract
- Stages of the insurance contract
- Policies, procedures and regulators in the insurance market in the Kingdom of Saudi Arabia Insurance policies in Saudi Arabia
- Insurance fees in Saudi Arabia
- Regulators in the insurance market in the Kingdom of Saudi Arabia
Customer service in the insurance sector
- Customer service concept
- Importance of customer service
- Insurance Knowledge
- Insurance Policy contracts, products and risks
- Customer services oriented
- Communication
- Teamwork
- Quality of service
- Identifying Customers Needs
- Writing Insurance Contracts
This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:
- Practical, relevant case studies
- Group activities and workshops
- Related role plays
- Experiential learning
- Brainstorming
- Stimulating mental activities
- Engaging team competitions
- Suitable training Videos
- Presentations
- Self-assessments
- Learning with simulations and games
Current and new Specialists in insurance, and managers, supervisors, and administrators who will benefit from better knowledge about the principles of insurance.