At the end of this course, the participants should be able to:

• Understand the basic principles of operational management.
• Learn how to effectively plan and execute operational procedures.
• Gain the ability to analyze and improve operational processes.
• Develop effective time and resource management skills.
• Learn how to handle operational challenges and problems.

Introduction to Operational Procedures Management

• Introduction to operational procedures management.
• The importance of operational management in organizations.
• Basic principles of operations management.
• Operational planning: goals and tools.
• Analysis of current operational procedures.

Designing and implementing operational procedures.

• Designing operational procedures.
• Identifying resources required for operational procedures.
• Evaluating operational efficiency.
• Preparing operational plans.
• Strategies for implementing operational procedures.

Improving processes and managing risks.

• Time management in operational procedures.
• Managing operational risks.
• Process improvement techniques.
• Monitoring and evaluation tools and techniques.
• Key Performance Indicators (KPIs) in operational procedures.

Team management and effective communication in operational procedures.

• Managing teams and human resources in operational procedures.
• Effective communication techniques within the operational procedures team.
• Change management in operational procedures.
• Problem-solving and decision-making in operational procedures.
• Practical examples and case studies.

Continuous improvement and evaluation in operational procedures.

• Implementing continuous improvement plans.
• Evaluating and analyzing operational performance.
• Using technology in operational management.
• Preparing operational reports.