At the end of this course, the participants should be able to:
• Define the concept of executive secretary and know the difference between the executive secretary and other types of secretaries.
• Recognize the qualities, skills, responsibilities, and duties of a successful executive secretary.
• Master the language and communication skills needed by the Executive Secretary
• Master a set of skills needed by the Executive Secretary in the field of computer and technology
• Master a set of skills needed by the executive secretary in the field of management and organization such as time management, priorities, appointments and tasks
• Plan, Organize, follow-up, manage, meetings, projects and activities.
• Master the skills of dealing with superiors, colleagues, customers, and guests.
• Negotiate and communicate with customers and cooperate with them effectively, objectively and professionally.

Basics of Executive Secretary:
• The concept of executive secretary
• The difference between an executive secretary and other types of secretary
• The importance of Executive Secretary
• Qualities and skills of a successful executive secretary
• Responsibilities and duties of the Executive Secretary

Executive Secretary Language and Communication Skills:
• Speak and write in a professional and clear language
• Professional telephone handling
• Prepare, coordinate and submit official and technical documents, reports and correspondence

Executive Secretary Skills in the Field of Computer and Technology:
• Use of computer programs , the Internet and e-mail
• Use calendar and e-reminders
• Remote sharing and collaboration.
• Handling office equipment and electronic equipment.

Executive Secretary Skills in Administration and Organization:
• Organize your time, appointments, priorities and tasks
• Coordinate, arrange, archive and protect information, documents and files
• Plan, manage, and follow up meetings, projects and activities
• Preparation and follow-up of the manager's travels

Executive Secretary Skills in the Field of Public and Personal Relations:
• How to deal with bosses and colleagues
• How to treat customers, auditors and guests decently, politely and respectfully.
• How to negotiate and communicate with customers and cooperate with them effectively, objectively and professionally.

Executive Secretary Ethics and Behavior Skills:
• How to work honestly and sincerely
• How to comply with laws, regulations and professional secrecy
• How to take responsibility, pressure and challenges at work
• How to adhere to the protocol and etiquette

• Information/Records Management
• Office Management
• Teamwork
• Result Driven
• Communication
• Customer satisfaction

Executive Secretary Skills training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:
• Presentation and discussions
• Questions & Inquiries
• Practical applications
• Case Studies
• Working groups and presentation of results
• Executive Secretary Training Films

Employees in the field of secretary and office management and those who wish to work in this field in the future.