Training course information
Course outline
Training schedule

At the end of this course, the participants should be able to:

  • Acquire knowledge related to negotiation in terms of concept, types & elements; understand the terminology related to negotiation
  • Identify and apply different negotiation strategies and tactics effectively
  • Understand the different steps of negotiation process, and determine the importance of each
  • Plan and prepare for negotiation process effectively
  • Determine and apply the effective negotiator skills creatively

The Basics of Negotiation

  • The concept of negotiation (Win-Win rule)
  • Why we negotiate?
  • The benefits of negotiation
  • Types of negotiation

Negotiation Strategies & Tactics

  • Concept of negotiation strategies and tactics
  • Collaborative negotiation strategies and tactics
  • Distributive negotiation strategies and tactics
  • Strategies and tactics for sales / procurement negotiation

Negotiation Steps

  • First step: Preparation and planning
  • Second step: Negotiation process
  • Third step: Closing the deal

Negotiators’ Different Personality Types

  • The importance of identifying negotiators’ personality types
  • Major personality types of negotiators and how to deal with each: analytical, collaborative, negative, hesitant, arrogant, leader, aggressive, offensive, practical.

Traits and Skills of Effective Negotiator

  • Major required traits:
    • Being calm and staying away from emotions reactions and anger
    • Patience
    • Objectivity and non-sensitivity towards personal effects
    • Self-confidence
    • Good looking
  • Major required skills :
    • Analysis
    • Strategic thinking
    • Dealing with objections
    • Teamwork
    • Effective communication: speaking and persuasion, listening, body language

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2025 Training Schedule

Training course language: English

Training course venue: online (Virtual)

Training course end date: 29 April، 2025

Training course start date: 27 April، 2025

Training course language: Arabic

Training course venue: online (Virtual)

Training course end date: 5 August، 2025

Training course start date: 3 August، 2025

Training course fee : SAR 3200

Successful Negotiations: Mastering Negotiation Skills (Virtual)

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