At the end of this course, the participants should be able to:
- Understand the basic principles of operational management.
- Learn how to effectively plan and execute operational procedures.
- Gain the ability to analyze and improve operational processes.
- Develop effective time and resource management skills.
- Learn how to handle operational challenges and problems.
Introduction to Operational Procedures Management
- Introduction to operational procedures management.
- The importance of operational management in organizations.
- Basic principles of operations management.
- Operational planning: goals and tools.
- Analysis of current operational procedures.
Designing and implementing operational procedures.
- Designing operational procedures.
- Identifying resources required for operational procedures.
- Evaluating operational efficiency.
- Preparing operational plans.
- Strategies for implementing operational procedures.
Improving processes and managing risks.
- Time management in operational procedures.
- Managing operational risks.
- Process improvement techniques.
- Monitoring and evaluation tools and techniques.
- Key Performance Indicators (KPIs) in operational procedures.
Team management and effective communication in operational procedures.
- Managing teams and human resources in operational procedures.
- Effective communication techniques within the operational procedures team.
- Change management in operational procedures.
- Problem-solving and decision-making in operational procedures.
- Practical examples and case studies.
Continuous improvement and evaluation in operational procedures.
- Implementing continuous improvement plans.
- Evaluating and analyzing operational performance.
- Using technology in operational management.
- Preparing operational reports.
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