At the end of this course, the participants should be able to:
• Develop basic understanding of Security concepts
• Recognize risks and threats facing organizations
• Understand security duties & responsibilities toward protecting the organization
• Communicate effectively with clients and visitors of the organization.
• Understand occupational safety & health requirements

Introduction to security
• Definition of terms
Introduction to security and protection
• the concept of security
• Security function and priorities
• Code of professional ethics and behavior for security personnel
• Code of professional ethics
• The importance of the security personnel
Security work rules Security personnel duties and responsibilities
• The professional path of the security personnel
• Security and protection tasks
• The main roles of the security personnel
• Security patrols
• The duties of the security personnel before the his shift
• Duties of the security personnel in the command and control center
• Organizing traffic Inspection principles
• Crowd Management
• The duties of the security personnel towards occupational safety and health
• Coordination procedures with the government security services
Security supervision
• Why supervision?
• Principles of effective supervision
• Attributes of an effective manager / supervisor
• Authorities of the supervisor
• Supervisor tasks and duties
• The security supervisor as an inspector
• The supervisor's role in achieving discipline
• Basic rules for applying discipline
• the self-discipline of the supervisor
• The supervisor’s role in motivation
• Time Management
• Managerial skills for managers and supervisors
Security efficiency and sense of security
• First: security efficiency
• Definition of security efficiency
• What is the importance of security efficiency for the institution?
• What does competence and professionalism mean for a security personnel?
• Types of security skills
• Security skills development factors
• Second: security sense
• The characteristics of a security personnel with a sense of security
• The importance of security sense
• How can you develop a professional security sense?
Physical security
• the risks and threats facing institutions and their definitions
• Risk analysis
• The impact of the threat on the institution
• Protection levels
• Risk control strategies
• Protection of critical assets
Dealing with Security threats and threats facing facilities
• The types of risks facing institutions
• Examples of security breaches in the institutions
• Addressing security breaches
• The policy of dealing with threats
• Violence in institutions
• General measures to prevent violence
• Signs of Violence
• The strategy to deal with violence
• The role of security personnel in containing violence
• Thefts
• Fires

• Organizational Security
• Organizational Health & Safety
• Customer Satisfaction
• Customer Service
• Organizational Reputation

This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:
• Practical, relevant case studies
• Workshops and group activities
• Related role plays
• Experiential learning
• Brain storming
• Stimulating mental activities
• Engaging team competitions
• Suitable training Videos
• Presentations
• Self–assessments
• Learning with Simulations and Games

Security supervisors and personnel, as well as for all employees and specialists interested in security; With the aim of spreading security awareness.