Manage Course - ALTAWAIL

عنوان الصفحة في الموقع*

URL*

موضوع الدورة التدريبية*

اختر اسم الدورة التدريبية من القائمة المنسدلة*

ملف الدورة التدريبية*

أهداف الدورة التدريبية ( معلومات الدورة التدريبية)*

At the end of this course, the participants should be able to:

<ul>
 	<li style="direction: ltr;text-align: left">Grasp the importance and benefits of constructive interaction in the workplace.</li>
 	<li style="direction: ltr;text-align: left">Develop effective communication techniques to express ideas clearly and to listen actively.</li>
 	<li style="direction: ltr;text-align: left">Reflect on personal communication styles and interaction patterns to make positive changes.</li>
 	<li style="direction: ltr;text-align: left">Establish professional, constructive relationships through establishing and maintaining trust and rapport with colleagues, superiors, and subordinates.</li>
 	<li style="direction: ltr;text-align: left">Understand and apply principles of effective collaboration and strategies for building professional relationships and fostering teamwork.</li>
 	<li style="direction: ltr;text-align: left">Recognize and respond to others' emotions to build stronger relationships.</li>
 	<li style="direction: ltr;text-align: left">Gain strategies to manage and resolve conflicts constructively.</li>
</ul>

الفئة المستهدفة*

محاور الدورة التدريبة*

Introduction to Constructive Interaction

<ul style="text-align: left">
 	<li style="direction: ltr;text-align: left">Understanding Constructive Interaction
<ul>
 	<li style="direction: ltr;text-align: left">Definition and importance of constructive interaction:</li>
 	<li style="direction: ltr;text-align: left">Benefits of constructive interaction in the workplace:
<ul>
 	<li style="direction: ltr;text-align: left">Improved communication, stronger relationships, increased collaboration, enhanced productivity, better conflict resolution</li>
</ul>
</li>
</ul>
</li>
 	<li style="direction: ltr;text-align: left">Self-Awareness and Self-Reflection
<ul>
 	<li style="direction: ltr;text-align: left">Understanding one's communication style:
<ul>
 	<li style="direction: ltr;text-align: left">Assertive, passive, aggressive, and passive-aggressive</li>
</ul>
</li>
 	<li style="direction: ltr;text-align: left">Reflecting on personal interaction patterns:
<ul>
 	<li style="direction: ltr;text-align: left">Analyzing past interactions to identify behavioral patterns that may affect relationships</li>
 	<li style="direction: ltr;text-align: left">Discover how one's behavior influences others and how to make positive changes</li>
</ul>
</li>
</ul>
</li>
 	<li style="direction: ltr;text-align: left">Building a Positive Mindset
<ul>
 	<li style="direction: ltr;text-align: left">Developing a positive attitude</li>
 	<li style="direction: ltr;text-align: left">Overcoming negative thinking</li>
</ul>
</li>
</ul>
 Effective Communication Skills

<ul style="text-align: left">
 	<li style="direction: ltr;text-align: left">Verbal Communication
<ul>
 	<li style="direction: ltr;text-align: left">Principles of effective verbal communication</li>
 	<li style="direction: ltr;text-align: left">Techniques for clear and concise communication:
<ul>
 	<li style="direction: ltr;text-align: left">Active listening, paraphrasing, asking clarifying questions, providing feedback</li>
</ul>
</li>
</ul>
</li>
 	<li style="direction: ltr;text-align: left">Non-Verbal Communication
<ul>
 	<li style="direction: ltr;text-align: left">Understanding body language and facial expressions</li>
 	<li style="direction: ltr;text-align: left">Using non-verbal cues to enhance communication:</li>
</ul>
</li>
 	<li style="direction: ltr;text-align: left">Active Listening
<ul>
 	<li style="direction: ltr;text-align: left">Importance of active listening:</li>
 	<li style="direction: ltr;text-align: left">Techniques for active listening:
<ul>
 	<li style="direction: ltr;text-align: left">Paying full attention, reflecting and paraphrasing, asking open-ended questions, providing feedback</li>
</ul>
</li>
</ul>
</li>
</ul>
 Building Strong Basis for Constructive Interactions

<ul style="text-align: left">
 	<li style="direction: ltr;text-align: left">Empathy and Understanding Others
<ul>
 	<li style="direction: ltr;text-align: left">Developing empathy in the workplace</li>
 	<li style="direction: ltr;text-align: left">Recognizing and responding to others' emotions:</li>
</ul>
</li>
 	<li style="direction: ltr;text-align: left">Building Trust and Rapport
<ul>
 	<li style="direction: ltr;text-align: left">Importance of trust in interpersonal relationships</li>
 	<li style="direction: ltr;text-align: left">Techniques for building and maintaining trust:
<ul>
 	<li style="direction: ltr;text-align: left">Being transparent, keeping commitments, showing respect, providing support</li>
</ul>
</li>
</ul>
</li>
 	<li style="direction: ltr;text-align: left">Collaboration and Building Professional Relationships
<ul>
 	<li style="direction: ltr;text-align: left">Principles of effective collaboration</li>
 	<li style="direction: ltr;text-align: left">Establishing strong relationships:
<ul>
 	<li style="direction: ltr;text-align: left">With superiors, subordinates, colleagues, customers</li>
</ul>
</li>
 	<li style="direction: ltr;text-align: left">Strategies for professional relationships
<ul>
 	<li style="direction: ltr;text-align: left">Encouraging open communication, seeking alignment in expectations, recognizing and valuing contributions, keeping promises</li>
</ul>
</li>
</ul>
</li>
</ul>
Managing Conflict and Resolving Disputes

<ul style="text-align: left">
 	<li style="direction: ltr;text-align: left">Understanding Conflict
<ul>
 	<li style="direction: ltr;text-align: left">Types and sources of conflict in the workplace</li>
 	<li style="direction: ltr;text-align: left">Impact of conflict on work relationships</li>
</ul>
</li>
 	<li style="direction: ltr;text-align: left">Conflict Management and Resolution Strategies
<ul>
 	<li style="direction: ltr;text-align: left">Communicating effectively during disputes:
<ul>
 	<li style="direction: ltr;text-align: left">Active listening</li>
 	<li style="direction: ltr;text-align: left">Staying calm and composed</li>
 	<li style="direction: ltr;text-align: left">Finding common ground</li>
 	<li style="direction: ltr;text-align: left">Collaborative problem-solving</li>
 	<li style="direction: ltr;text-align: left">Maintaining flexibility</li>
</ul>
</li>
</ul>
</li>
</ul>
creating a positive work environment

<ul>
 	<li style="direction: ltr;text-align: left">Fostering a positive work culture</li>
 	<li style="direction: ltr;text-align: left">Encouraging open communication</li>
 	<li style="direction: ltr;text-align: left">Sustaining constructive interaction</li>
</ul>

منهجية الدورة*

This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:

<ul>
 	<li style="direction: ltr;text-align: left">Practical, relevant case studies</li>
 	<li style="direction: ltr;text-align: left">Group activities and workshops</li>
 	<li style="direction: ltr;text-align: left">Related role plays</li>
 	<li style="direction: ltr;text-align: left">Experiential learning</li>
 	<li style="direction: ltr;text-align: left">Brainstorming</li>
 	<li style="direction: ltr;text-align: left">Stimulating mental activities</li>
 	<li style="direction: ltr;text-align: left">Engaging team competitions</li>
 	<li style="direction: ltr;text-align: left">Suitable training Videos</li>
 	<li style="direction: ltr;text-align: left">Presentations</li>
 	<li style="direction: ltr;text-align: left">Self-assessments</li>
 	<li style="direction: ltr;text-align: left">Learning with Simulations and Games</li>
</ul>

الجدارة المستهدفة*

الجهة العالمية

PMI ILM atd PECB

معلومات الجهة العالمية*

اختر الفئة*

بيانات الدورة التدريبية