Manage Course - ALTAWAIL

عنوان الصفحة في الموقع*

URL*

موضوع الدورة التدريبية*

اختر اسم الدورة التدريبية من القائمة المنسدلة*

ملف الدورة التدريبية*

أهداف الدورة التدريبية ( معلومات الدورة التدريبية)*

At the end of this course, the participants should be able to:

<ul>
 	<li style="direction: ltr;text-align: left">Recognize and apply the core roles of a supervisor, including planning, organizing, leading, and monitoring.</li>
 	<li style="direction: ltr;text-align: left">Set SMART objectives and develop action plans to achieve both short-term and long-term goals.</li>
 	<li style="direction: ltr;text-align: left">Organize tasks, allocate resources, and manage time efficiently to meet goals.</li>
 	<li style="direction: ltr;text-align: left">Apply problem-solving and decision-making techniques to address issues and make informed choices.</li>
 	<li style="direction: ltr;text-align: left">Overcome communication barriers and practice active listening to improve team interaction.</li>
 	<li style="direction: ltr;text-align: left">Use the GROW coaching model to support team members’ growth and manage performance effectively.</li>
 	<li style="direction: ltr;text-align: left">Resolve conflicts, motivate the team, and foster a positive and collaborative work environment.</li>
 	<li style="direction: ltr;text-align: left">Conduct performance reviews and implement improvement plans to address underperformance.</li>
</ul>

الفئة المستهدفة*

محاور الدورة التدريبة*

Supervision Overview

<ul style="text-align: left">
 	<li style="direction: ltr;text-align: left">Definition of supervision</li>
 	<li style="direction: ltr;text-align: left">Supervisory functions</li>
 	<li style="direction: ltr;text-align: left">Supervisor’s roles: (Planner, Organizer, Leader, Monitor, Coach/Mentor, Problem-Solver, Communicator, Decision-Maker)</li>
 	<li style="direction: ltr;text-align: left">Responsibilities of the supervisor</li>
 	<li style="direction: ltr;text-align: left">Challenges of new supervisors</li>
</ul>
Effective Communications

<ul style="text-align: left">
 	<li style="direction: ltr;text-align: left">Importance of communication skills to supervisors</li>
 	<li style="direction: ltr;text-align: left">Overcoming communication barriers
<ul>
 	<li style="direction: ltr;text-align: left">Major barriers to communication
<ul>
 	<li style="direction: ltr;text-align: left">Differing perceptions</li>
 	<li style="direction: ltr;text-align: left">Cultural and language differences</li>
 	<li style="direction: ltr;text-align: left">Misinterpretation of non-verbal cues</li>
</ul>
</li>
 	<li style="direction: ltr;text-align: left">Strategies to overcome barriers
<ul>
 	<li style="direction: ltr;text-align: left">Use simple and clear language</li>
 	<li style="direction: ltr;text-align: left">Seek feedback &amp; confirm understanding</li>
 	<li style="direction: ltr;text-align: left">Be objective and constructive</li>
 	<li style="direction: ltr;text-align: left">Be mindful of cultural sensitivities</li>
</ul>
</li>
</ul>
</li>
 	<li style="direction: ltr;text-align: left">Active listening &amp; effective feedback</li>
</ul>
Effective Planning and Organizing

<ul style="text-align: left">
 	<li style="direction: ltr;text-align: left">Introduction to planning and organizing</li>
 	<li style="direction: ltr;text-align: left">The supervisor's role in planning and organizing</li>
 	<li style="direction: ltr;text-align: left">Steps to set SMART objectives and write an action plan</li>
 	<li style="direction: ltr;text-align: left">Time management for supervisors</li>
 	<li style="direction: ltr;text-align: left">Delegation skills</li>
 	<li style="direction: ltr;text-align: left">Organizing responsibilities and resources</li>
</ul>
Handling Problems and Taking Decisions

<ul style="text-align: left">
 	<li style="direction: ltr;text-align: left">Basics of problem solving</li>
 	<li style="direction: ltr;text-align: left">Causes vs symptoms</li>
 	<li style="direction: ltr;text-align: left">Identifying roots causes (why-why, fishbone, ...)</li>
 	<li style="direction: ltr;text-align: left">Generating creative solutions (brainstorming and reverse thinking)</li>
 	<li style="direction: ltr;text-align: left">Evaluating alternative decisions and choosing logical, practical solutions (force-field analysis)</li>
 	<li style="direction: ltr;text-align: left">Involving others and gaining support</li>
</ul>
Leading Self and Others

<ul style="text-align: left">
 	<li style="direction: ltr;text-align: left">Self-Assessment and Development
<ul>
 	<li style="direction: ltr;text-align: left">Tools for self-assessment
<ul>
 	<li style="direction: ltr;text-align: left">SWOT Analysis</li>
 	<li style="direction: ltr;text-align: left">Personal reflection journals</li>
</ul>
</li>
 	<li style="direction: ltr;text-align: left">Self-development tips</li>
</ul>
</li>
 	<li style="direction: ltr;text-align: left">Team building and interpersonal support
<ul>
 	<li style="direction: ltr;text-align: left">The dynamics of building a strong team</li>
 	<li style="direction: ltr;text-align: left">Fostering collaboration and trust</li>
 	<li style="direction: ltr;text-align: left">Encouraging open communication and feedback</li>
 	<li style="direction: ltr;text-align: left">Celebrating team successes</li>
</ul>
</li>
 	<li style="direction: ltr;text-align: left">Motivation basics
<ul>
 	<li style="direction: ltr;text-align: left">Principles of effective motivation</li>
 	<li style="direction: ltr;text-align: left">Diagnosing low motivation situations</li>
</ul>
</li>
 	<li style="direction: ltr;text-align: left">Conflict management
<ul>
 	<li style="direction: ltr;text-align: left">Constructive vs futile conflict</li>
 	<li style="direction: ltr;text-align: left">Promoting cooperation</li>
 	<li style="direction: ltr;text-align: left">Steps for resolving conflict</li>
</ul>
</li>
</ul>
Coaching and Performance Management

<ul>
 	<li style="direction: ltr;text-align: left">Coaching
<ul>
 	<li style="direction: ltr;text-align: left">Coaching defined</li>
 	<li style="direction: ltr;text-align: left">Characteristics of the effective coach</li>
 	<li style="direction: ltr;text-align: left">Using the GROW Model for impactful coaching
<ul>
 	<li style="direction: ltr;text-align: left">(Goal, Reality, Options, Will)</li>
</ul>
</li>
</ul>
</li>
 	<li style="direction: ltr;text-align: left">Handling low performance
<ul>
 	<li style="direction: ltr;text-align: left">Identify the root cause</li>
 	<li style="direction: ltr;text-align: left">Provide constructive feedback</li>
 	<li style="direction: ltr;text-align: left">Develop a Performance Improvement Plan (PIP)</li>
</ul>
</li>
 	<li style="direction: ltr;text-align: left">Performance review and appraisal
<ul>
 	<li style="direction: ltr;text-align: left">Designing appraisal process</li>
 	<li style="direction: ltr;text-align: left">Setting measurable objectives</li>
 	<li style="direction: ltr;text-align: left">Promoting self-assessment</li>
 	<li style="direction: ltr;text-align: left">Supplying constructive feedback</li>
 	<li style="direction: ltr;text-align: left">Using performance reviews for guiding career development</li>
 	<li style="direction: ltr;text-align: left">Recognizing achievements and reinforcing positive behaviors</li>
</ul>
</li>
</ul>

منهجية الدورة*

الجدارة المستهدفة*

الجهة العالمية

PMI ILM atd PECB

معلومات الجهة العالمية*

اختر الفئة*

بيانات الدورة التدريبية