Manage Course - ALTAWAIL

عنوان الصفحة في الموقع*

URL*

موضوع الدورة التدريبية*

اختر اسم الدورة التدريبية من القائمة المنسدلة*

ملف الدورة التدريبية*

أهداف الدورة التدريبية ( معلومات الدورة التدريبية)*

At the end of this course, the participants should be able:

<ul>
 	<li style="text-align: left;">To develop drive within participants to keep improving and pursue innovation along with growth in business settings</li>
 	<li style="text-align: left;">To highlight importance of systematic management of operations in creating competitive advantage</li>
 	<li style="text-align: left;">To inculcate the proclivity for positive culture in an organization</li>
 	<li style="text-align: left;">To highlight how more can be achieved with the same staff but with better employee engagement and empowerment</li>
 	<li style="text-align: left;">To discuss methodologies and techniques prevalent in the industry for streamlining operations in a manner that ensures products wanted by customers are delivered in a manner that creates additional value</li>
 	<li style="text-align: left;">To understand operational excellence principles and best ways to implement them into daily functioning of the business</li>
</ul>

الفئة المستهدفة*

محاور الدورة التدريبة*

Creating Operational Excellence

<ul style="text-align: left">
 	<li>Defining operational excellence</li>
 	<li>Components of operational excellence</li>
 	<li>Phases of Operational Excellence</li>
 	<li>Principles to achieve Operational Excellence</li>
 	<li>Using Operational Excellence to create competitive advantage</li>
 	<li>How different industries use Operational Excellence to their advantage?</li>
</ul>
Continuous Improvement

<ul style="text-align: left">
 	<li>Role of continuous improvement in Operational Excellence</li>
 	<li>Identifying improvement opportunities</li>
 	<li>Analysing and verifying the root cause</li>
 	<li>Standardizing solution</li>
</ul>
Fostering Innovation

<ul style="text-align: left">
 	<li>Importance of innovation</li>
 	<li>Cycle of innovation</li>
 	<li>Balancing innovation and efficiency</li>
 	<li>Accelerating adoption of innovation</li>
 	<li>External determinants for innovation</li>
 	<li>Building culture of innovation and continuous improvement</li>
</ul>
Retaining Top Talent for Operational Excellence

<ul style="text-align: left">
 	<li>HR Operational Excellence</li>
 	<li>Attracting best talent</li>
 	<li>Talent management</li>
 	<li>Key principles of leadership</li>
 	<li>Performance management</li>
 	<li>High performance teams</li>
</ul>
Customer Experience – Acquiring and Retaining Customers

<ul style="text-align: left">
 	<li>Customer Operational Excellence</li>
 	<li>Customer engagement</li>
 	<li>Meeting customer expectations</li>
 	<li>Quality function deployment</li>
 	<li>Designing for customer value</li>
</ul>
Process Excellence

<ul style="text-align: left">
 	<li>Process improvement</li>
 	<li>Digitalization at the core of process excellence</li>
 	<li>Lean process improvement</li>
 	<li>Approaches to process improvement</li>
 	<li>Steps to process improvement</li>
</ul>
Introduction to Six Sigma

<ul style="text-align: left">
 	<li>Deploying six sigma</li>
 	<li>Goals of six sigma</li>
 	<li>Sigma levels</li>
 	<li>Key principles of six sigma</li>
 	<li>Six sigma methodologies- DMAIC, DMADV</li>
 	<li>Implementing six sigma</li>
</ul>
Lean Value Streams

<ul style="text-align: left">
 	<li>Value stream mapping</li>
 	<li>Static and dynamic flow visuals</li>
 	<li>Creating standard work for flow</li>
</ul>
Barriers to Sustaining Excellence

<ul style="text-align: left">
 	<li>Leadership failure</li>
 	<li>Functional silos</li>
 	<li>Lack of integrated systems</li>
 	<li>Rigid culture</li>
</ul>
Operational Excellence Tools

<ul>
 	<li style="text-align: left">Kaizen</li>
 	<li style="text-align: left">Kanban</li>
 	<li style="text-align: left">Value stream mapping</li>
 	<li style="text-align: left">Bottleneck analysis</li>
 	<li style="text-align: left">PDCA</li>
</ul>

منهجية الدورة*

الجدارة المستهدفة*

الجهة العالمية

PMI ILM atd PECB

معلومات الجهة العالمية*

اختر الفئة*

بيانات الدورة التدريبية