Course Objectives

At the end of this course, participants should be able to:

• Understand the rapidly changing work environment.
• Understand and apply situational leadership.
• Introduce employee coaching as a leadership approach to improve performance.
• Assess their leadership competencies and identify development areas.
• Help build a productivity-conducive organizational culture.
• Facilitate organizational change and reduce resistance to change.
• Establish frameworks to motivate and inspire the workforce.
• Improve communication and remove communication barriers.
• Understand their strengths and developmental needs related to emotional intelligence.
• Develop a personal development plan for further growth as leaders.

Target Audience

Senior managers, department and section heads, managers with five years or more of experience.

Competencies Developed:

• Leadership
• Execution Excellence
• Organization Development
• Performance Management
• Strategic Thinking
• Planning
• Problem Solving
• Decision Making
• External Environment Analysis
• Empowerment

Course Methodology

This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:

• Practical, relevant case studies.
• Group activities and workshops.
• Related role plays.
• Experiential learning.
• Brainstorming.
• Stimulating mental activities.
• Engaging team competitions.
• Suitable training videos.
• Presentations.
• Self–assessments.
• Learning with simulations and games.

• Concept of rapidly changing work environment.
• External changes and impact on management.
• The changing role of the manager (from controller to facilitator).

•  The evolution of leadership theories.

• The focus of managers vs. the focus of leaders.
• The manager's vs. the leader's role in accomplishing tasks and making the organization more successful.

• Definition of power, authority and influence.
• Power sources (position based vs. person based).

• Examples of leadership best practice.

• People–oriented vs. production–oriented survey.
• Application of situational leadership.

• Communication and its importance to leadership.
• Listening and giving effective feedback.
• Clarifying vision and objectives.
• Motivating and empowering others.

• Steps in effective problem solving.
• Increasing level of participation in decision making.