At the end of this course, the participants should be able to:
- Get equipped with essential skills and knowledge to design, deliver, and evaluate effective training sessions.
- Explore and evaluate various training methods, tools, and techniques for diverse learning environments.
- Develop competencies of excellent trainers, including communication, adaptability, and facilitation skills.
- Apply strategies to overcome common challenges faced by trainers.
Unit 1: Introduction to Training and Adult Learning Principles
- Training Overview:
- Definition and purpose of training.
- Training vs. teaching vs. facilitation.
- Adult Learning Principles:
- Understanding adult learners and their unique needs and expectations (Knowles' Andragogy).
- The importance of relevance, self-direction, and experience in adult learning.
- Kolb’s Experiential Learning Cycle.
- Activity: Group discussion on personal training experiences.
Unit 2: Types of Training
- Instructor-Led Training (ILT):
- Advantages: Personalized interaction, real-time feedback.
- Disadvantages: Resource-intensive, limited scalability.
- Online Training:
- Tools: Learning Management Systems (LMS), video conferencing platforms.
- Advantages: Scalable, flexible.
- Disadvantages: Limited engagement, technical issues.
- On-the-Job Training (OJT):
- Methods: Job shadowing, coaching, mentoring.
- Advantages: Practical, immediate application.
- Disadvantages: Variability in trainer expertise.
- Blended Learning:
- Combining ILT and e-learning for optimal results.
- Advantages: Flexibility with personalization.
- Activity: Case studies comparing training types in real-world scenarios.
Unit 3 Training Tools and Techniques
- Tools:
- Presentation software (e.g., PowerPoint, Prezi).
- Interactive tools (e.g., Kahoot, Poll Everywhere).
- Content creation tools (e.g., Canva, Articulate).
- LMS platforms: Moodle, Blackboard, Thinkific.
- Techniques:
- Role-playing and simulations.
- Gamification to enhance engagement.
- Group activities and discussions.
- Video-based learning.
- Storytelling and scenario-building.
- Activity: Hands-on exercise using a selected training tool.
- Scenario: Participants create a 10-minute training module
Unit 4: Designing Training Programs
- Needs Assessment:
- Identifying target group needs and training/learning objectives.
- Tools for assessment: surveys, interviews, focus groups.
- Curriculum Design:
- Structuring sessions: objectives, content, activities.
- Aligning with learning outcomes.
- Activity: Create a draft outline for a specific training topic.
Unit 5: Training Delivery Skills
- Communication Skills:
- Effective verbal and non-verbal communication.
- Active listening.
- Presentation Skills:
- Structuring impactful presentations.
- Managing nerves and maintaining energy.
- Facilitation Skills:
- Encouraging participation.
- Handling group dynamics.
- Activity: Practice delivering a short training session.
Unit 6: Evaluation and Feedback
- Evaluation Methods:
- Kirkpatrick’s Model of Training Evaluation (reaction, learning, behavior, results-impct).
- Feedback Techniques:
- Giving constructive feedback.
- Gathering feedback from participants.
- Activity: Peer review of mock training sessions.
Unit 7: Challenges Faced by Trainers
- Common Challenges:
- Dealing with difficult participants.
- Managing time effectively.
- Adapting to unforeseen issues (technical failures, disengaged learners,…).
- Overcoming Challenges:
- Building rapport.
- Flexible planning.
- Using backup tools and applying contingency strategies.
- Activity: Role-play scenarios to address trainer challenges.
- Scenario 1: Managing disruptive participants in a session.
- Scenario 2: Adapting a session plan on short notice due to technical issues.
Unit 8: Additional Competencies of the Excellent Trainer
- Core Competencies:
- Updated Expertise in subject matter.
- Empathy and adaptability.
- Continuous learning and self-improvement.
- Professionalism and Ethics:
- Maintaining integrity.
- Respect for diversity.
- Activity: Self-assessment and goal setting for personal development.
Unit 9: Advanced Training Topics
- Innovative Approaches:
- Microlearning: delivering content in small, focused segments.
- Training Capstone Project
- Design and deliver a comprehensive training session.
- Incorporate tools, techniques, and feedback methods.
- Project Evaluation:
- Peer and instructor feedback.
- Reflection on and discussion of learning and improvement areas.
- Activity: Develop an advanced training technique for a given scenario.
- Scenario: Incorporate microlearning for onboarding new employees.
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