At the end of the training program, the participants shall be able to:
• Understand Rapidly Changing Work Environment.
• Understand and apply situational leadership
• Introduce employee coaching as a leadership approach to improve performance
• Assess their leadership competencies and determine developmental areas
• Help build a productivity–conducive organizational culture
• Facilitate organizational change and work on removing change resistance
• Establish the basis for motivating and inspiring the workforce
• Improve communication and remove communication barriers
• Understand their emotional intelligence strengths and developmental needs
• Draw a personal development plan for further development as leaders

The Challenges of Management in Changing Environment
• Concept of rapidly changing work environment.
• External changes and impact on management
• The changing role of the manager (from controller to facilitator)
The Concepts and Theories of Leadership
• The evolution of leadership theories
Leadership vs. Management
• The focus of managers vs. the focus of leaders
• The manager's vs. the leader's role in accomplishing tasks and making the organization more successful
Power, Authority, and Influence
• Definition of power, authority, and influence
• Power sources (position based vs. person based)
Successful Models of Leadership
• Examples of leadership best practices
Choosing the Suitable Leadership Style
• People–oriented vs. production–oriented survey
• Application of situational leadership
Skills in Leadership
• Communication and its importance to leadership
• Listening and giving effective feedback
• Clarifying vision and objectives
• Motivating and empowering others
Problem Solving and Decision Making
• Steps in effective problem solving
• Increasing level of participation in decision making

This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:
• Practical, relevant case studies
• Group activities and workshops
• Related role plays
• Experiential learning
• Brainstorming
• Stimulating mental activities
• Engaging team competitions
• Suitable training Videos
• Presentations
• Self–assessments
• Learning with Simulations and Games

This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:
• Practical, relevant case studies
• Group activities and workshops
• Related role plays
• Experiential learning
• Brainstorming
• Stimulating mental activities
• Engaging team competitions
• Suitable training videos
• Presentations
• Self-assessments
• Learning with simulations and games

Senior managers, department and section heads, managers with five years or more of experience