Credit Consultant

This course provides participants with the essential knowledge and skills to assess creditworthiness, mitigate risk, navigate credit policies and regulations, and advise clients on credit management practices.

Course Objectives:

At the end of this course, the participants should be able to

• Develop the skills to assess financial health by analyzing balance sheets, income statements, and other key financial documents.
• Create comprehensive credit policies, including setting credit terms, payment schedules, and credit limits based on risk assessments.
• Understand key credit-related laws, regulations, and compliance standards that govern credit transactions and debt collection.
• Coordinate and manage debt collection strategies, negotiate with clients, and resolve overdue debts while maintaining positive relationships.
• Advise clients on credit management practices, recommend strategies to mitigate credit risk, and design tailored credit solutions.
• Apply risk reduction techniques, including collateral management, credit insurance, and strategic planning to minimize financial losses.

Target Audience:

• Credit Consultants
• Financial Advisors and Analysts
• Banking and Financial Sector Employees
• Credit Risk Managers

• Financial Analysis & Credit Risk Assessment
• Credit Policy Development
• Client Advisory Expertise
• Risk Mitigation Skills
• Post-Credit Evaluation

Course Methodology:

This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:

• Practical, relevant case studies
• Group activities and workshops
• Related role plays
• Experiential learning
• Brainstorming
• Stimulating mental activities
• Engaging team competitions
• Suitable training Videos
• Presentations
• Self–assessments
• Learning with Simulations and Games

Introduction to Credit and Credit Risk Management

• What is Credit?
  • Definition and types of credit (consumer credit, business credit, trade credit, etc.)
  • Importance of credit in the economy
• Understanding Credit Risk
  • Types of credit risk (default risk, market risk, liquidity risk)
  • Factors that affect credit risk
  • Risk assessment models and frameworks
• Overview of Credit Policies
  • Role of credit policies in risk management
  • Basic components of a credit policy

Financial Analysis for Credit Assessment

• Reading and Analyzing Financial Statements
  • Income statement, balance sheet, and cash flow statement analysis
  • Key financial ratios for credit assessment (liquidity, profitability, solvency, etc.)
• Assessing Creditworthiness
  • How to evaluate an individual or business’s ability to repay debt
  • Use of credit scores, credit reports, and financial documents
  • Tools for assessing financial health and credit risk

Credit Policies, Terms, and Legal Compliance

• Developing Credit Policies
  • Establishing credit terms and conditions
  • Setting credit limits, payment terms, and interest rates
• Legal and Regulatory Framework
  • Key regulations (e.g., SAMA Regulations)
  • Credit reporting agencies and their role

Credit Policies, Terms, and Legal Compliance -Cont'd-

• Compliance and Risk Mitigation
  • Legal considerations in the credit industry
  • Best practices for ensuring compliance and managing legal risks

Debt Collection and Recovery Strategies

• Debt Collection Techniques
  • Approaches for managing overdue accounts
  • Communication strategies with delinquent clients
  • Negotiation techniques for debt recovery
• Debt Recovery Methods
  • Understanding different recovery channels (e.g., in-house, external collection agencies)
  • Role of collateral in debt recovery
  • Legal tools for debt recovery (e.g. Bankruptcy proceedings)
• Client Relationship Management
  • How to maintain strong relationships while managing debt recovery
  • Balancing assertiveness with empathy in debt collection

Client Advisory and Risk Mitigation Techniques

• Consulting Clients on Credit Management
  • Assessing clients’ credit needs and advising on credit options
  • Creating customized credit solutions for clients
• Risk Mitigation Strategies
  • Risk reduction techniques (e.g., collateral, credit insurance, diversification)
  • Monitoring and managing credit exposure over time

• Building Long-Term Client Relationships

  • Providing ongoing support and guidance to clients
  • Developing loyalty and trust through effective credit advice