At the end of this course, the participants should be able to:
• Explain how and why emotional intelligence surpasses other qualifications to leadership in importance
• Identify their personal strengths and blind spots revealed through self–assessments
• Boost their Emotional Quotient (EQ) levels by applying important techniques and tips to benefit them and the teams they lead
• Have a positive influence on the emotions and motivation of others
• Develop cohesive, emotionally intelligent teams

An overview of Emotional Intelligence (EI)

• The developmental history of EI
• Emotional Intelligence Components
• Emotional quotient (EQ) versus Intelligence Quotient (IQ)
• Significance of EQ to Effective Leading
• Windows of perception
• The relationship between thoughts and emotions and behavior

Utilizing EI

• Enhancing Self–awareness
• Exercising Control over own emotions
• Empathy: Enhancing your level of social awareness
• Relationship management
• Employing Emotional Intelligence in work practices

Boosting Team Effectiveness through EI

• Importance of EI to Team Effectiveness
• Building camaraderie, trust and cohesion
• Motivating a High Performance Team
• Turning conflicts into improvement opportunities
• Boosting Team EQ

Deciphering Leadership

• Theories of Leadership
• Task vs. Relationship focused Leadership
• Understanding Leadership Styles
• Attitudes and practices of Leaders
• Adapting style to situation and follower’s maturity level

Boosting your Leadership Influence

• Recognizing your leadership Strengths
• Identifying your areas of development
• Giving and Receiving Feedback influentially
• Learning the art of Persuasion
• Leading through an Inspiring Vision
• Influencing through Tact and diplomacy

• Emotional Intelligence
• Leadership
• Concern for Others
• Personal skills
• Influencing others
• Persuasion

This course will be implemented through the use of best practices and through the appropriate selection of meaningful and interactive tools such as:

• Practical, relevant case studies
• Group activities and workshops
• Related role plays
• Experiential learning
• Brainstorming
• Stimulating mental activities
• Engaging team competitions
• Suitable training videos
• Presentations
• Self–assessments
• Learning with simulations and games

Anyone interested in enhancing self-control and influencing others through understanding and managing emotions.