Training course information
Course outline
Training schedule

At the end of this course, the participants should be able to:

  • Understand and manage human behavior at the workplace
  • Understand the elements of organizational culture and work ethics and their impact on productivity
  • Understand personality types and the impact they have in workplace
  • Utilize emotional intelligence in understanding emotions and in positively influencing others
  • Deal effectively with people in the workplace
  • Apply techniques to boost self-assertiveness
Human Behavior
  • Defining human behavior
  • The characteristics of human behavior
  • The importance of studying human behavior
  • Factors affecting behavior
  • Patterns of behavior
Organizational Culture, Professional Ethics and How It’s Related to Dealing with Others
  • Defining culture
  • Important elements of organizational culture
  • Work ethics
  • The importance of adhering to professional ethics
  • Methods to help establish professional ethics
  • Examples of professional ethics
  • The impact of applying professional ethics on the relationship between employees and management
  • The effect of applying professional ethics on the relationship between workers
Personality and its Impact on Dealing with others
  • The definition of personality
  • The benefits of understanding personalities types
  • The dimensions of personality types
  • The four personality styles
Best practices in dealing with others
  • When dealing with colleagues
  • When dealing with subordinates
  • When dealing with the boss
  • When dealing with clients
  • Maintaining positive attitude in dealing with others
  • “The Seven Habits of highly Effective People”
Emotional intelligence and its role in dealing with others
  • Emotional intelligence
  • Self-awareness and self-management
  • Relationship management

Training Courses Schedule for 2026 is now available

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2025 Training Schedule

Training course language: Arabic

Training course venue: Abha

Training course end date: 19 June، 2025

Training course start date: 15 June، 2025

Training course fee : SAR 7300

Skills of Dealing with Others in the Workplace

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